POLICIES AND PROCEDURES



REFUNDS: 

There is a NO REFUND policy for anything at the Marketing By Monrae Store. Being that you are receiving digital products you will not be able to receive a refund AT ANY POINT. 

 

SHIPPING:

Please allow 3-5 business days for processing orders and 5-7 Days for shipping depending on the type of shipping chosen.

During High Volume such as Sales, Restocks, or where we have an influx of orders come in please allow 7-12 business days for processing  and 5-7 Days for shipping depending on the type of shipping chosen.

Please NOTE all Black Friday Orders will not ship until Dec 15-18th. 

Due to the amount of orders we are expected to receive and a delay in shipping from the manufacturer due to COVID we will not be able to accommodate any earlier shipping times. 

Please note NO REFUNDS will be accommodated. 

Our goals is to get the orders out prior to Christmas, please click the link below so that we can consistently update you on your order and any surprises we may have :) 

Thank you for understanding.